Get in Touch
Have a question, suggestion, or just want to say hello? We'd love to hear from you.
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Business Hours
Monday – Friday: 9:00 AM – 6:00 PM AEST
Saturday: 10:00 AM – 4:00 PM AEST
Sunday: Closed
Frequently Asked Questions
How do I book a property?+
Browse our properties, pick your dates, and follow the checkout flow. You'll receive a confirmation email right away.
Can I cancel or modify a booking?+
Yes — each property has its own cancellation policy, which is shown before you confirm your booking.
How do I list my property on KoziKoala?+
Head to the Host section or reach out to us via this contact form and we'll guide you through the onboarding process.
Is my payment information secure?+
Absolutely. We use Stripe for all transactions, ensuring bank-level encryption and PCI compliance.